Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts

Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
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This webinar will ask what we mean by sustainability in care home design. With homes typically being refurbished every 5-7 years, making sure that designs are as environmentally friendly as possible is growing increasingly important, but how do we achieve this? We shall look at the tension which exists within the sector between meeting the needs of the various stakeholder groups and designing sustainably. The webinar will conclude by looking at things we can all do at a micro level.
Seating for Care Homes
This webinar introduces how seating can be used to help manage pressure, as well as functional needs of your residents. We explore the benefits of good seating and potential consequences of not providing adequate seating. There's an overview of what posture is and how it is linked to pressure management. We also discuss the potential barriers and possible solutions to the provision of seating in care homes
Introducing the Accora bed range- how can they reduce falls and promote independence?
Accora have a range of beds to promote independence and reduce risks in the community to meet the needs of fallers, the elderly, cognitively impaired and smaller people - when it comes to choosing the right bed, improving the safety of patients and staff, and enhancing clinical outcomes are of paramount importance.