Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts

Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
People who watched this also watched...
Mental Capacity Act
This session on the Mental Capacity Act will pick up on common questions asked by Occupational Therapists.
Design for an aging population
By considering the changes that happen to us when we age and careful thought in the contents of the brief, we can produce interiors and environments that can enhance the experience of residents in our Care Homes. In this webinar we discuss those changes and the various ways to produce good interiors.
Career safety and infection control - NASHICS
This webinar focused on safety, risk reduction and infection control for carers, and those being cared for while using care home equipment.