Conversations that matter: Navigating sensitive topics with patients and families
Join Kate Jackson as she reflects on experiences of conversations that feel challenging and shares her learning about how to reduce anxiety, stress and worry about interactions with patients and families. Kate will explore concepts and skills that help to build confidence in addressing topics that may feel uncomfortable and offer tips and strategies that can be used in health and social care practice.
Learning Outcomes
- Explore challenging conversation topics such as death, disagreements and safeguarding issues
- Consider the value of empathy in clinical conversations
- Refresh learning about therapeutic use of self in conversation
Meet our Experts
Nicola Murphy is a dedicated and compassionate Occupational Therapist with experience within the inpatient, outpatient, and community settings. Her experience spans across many specialities including oncology, surgery/ vascular, wheelchairs services, and elderly care.
Kate Jackson is an Independent Occupational Therapist based in Leicester. She has worked in Mental Health services in the NHS, as a Lecturer in Higher Education and as a Clinical Lead Occupational Therapist in a Hospice setting, among her roles. Kate is a trained Mindfulness Teacher and has an MA in Mental Health Studies. She currently runs her practice ‘Wellbeing Therapy Solutions’ in Leicester, offering mental health focused Occupational Therapy.
People who watched this also watched...
Can care environments be sustainable?
This webinar will ask what we mean by sustainability in care home design. With homes typically being refurbished every 5-7 years, making sure that designs are as environmentally friendly as possible is growing increasingly important, but how do we achieve this? We shall look at the tension which exists within the sector between meeting the needs of the various stakeholder groups and designing sustainably. The webinar will conclude by looking at things we can all do at a micro level.
A manual handling adviser in Malawi
A long ambition was realised in February 2023 to volunteer with a charity that supports children and adults abroad. Being part of a team dedicated to improving the health and wellbeing of fellow human beings is both an honour and delight. Two weeks can change your life forever and be the start of a long term inspirational collaboration in a far off continent.
Customised Equipment- Making Things Possible
This session will provide an overview of REMAP, a national charity that has been making and adapting equipment to meet the unique needs of individuals at no cost to them. The variety and complexity of equipment provided is wide-ranging and limited only by the creativity and skills of its volunteer engineers. The equipment created is explicitly designed for the client.
Sharing case studies, we will showcase the life span of REMAP’s service and explore how your professional curiosity can help clients achieve much more. We will discuss what can be achieved and how to consider the language we use as occupational therapists when working with the engineer. We will explore how you can influence commercial manufacturers to design accessible and cognitive infusion products.