Enhancing healthcare consultations and interventions: Using a coaching approach for effective patient engagement
Recent research shows that occupational therapy intervention is essential to support healthy ageing and adults living with chronic conditions who have difficulties performing daily activities (Hagelskjær et al. 2024). Equally, physiotherapy is crucial in supporting better physical health for older adults with and without chronic health conditions (Liu et al 2024). Supporting clients to self-manage their health is essential, but this requires specific approaches and communication styles, such as coaching. Join us for this webinar, which introduces how to use a coaching approach to enhance client engagement and intervention.
Learning Outcomes
- Understand the role and importance of coaching in patient engagement
- Learn how to use communication strategies, such as active listening, empathy, and goal-setting, to help build stronger, trust-based relationships with clients leading to more effective engagement in their therapy process.
Meet our Experts

Dr. Áine O'Dea, PhD, is an Occupational Therapist, educator, coach and consultant with extensive experience in clinical leadership, research, and education. Holding a prestigious PhD from the Health Research Board SPHeRE program in Ireland, Dr. O'Dea is adept in consulting across health, business, and educational sectors, where she excels in analysing and implementing practical, evidence-based strategies for professional and personal growth.
People who watched this also watched...
Pressure ulcers – definition, assessment, prevention and treatment
Pressure ulcers are a painful, debilitating condition that can, largely, be prevented. Seen as a measure of harm by NHS England/Improvement and reportable to the CQC in care home settings, understanding how best to protect those within your care from developing a pressure ulcer is an important aspect of care delivery.
Prevention of pressure ulcers is however not always easy and, in some cases, not possible. Understanding how they develop, how to recognise those at risk, how to prevent them and what to do when they do occur is vital knowledge for anyone involved in the care of those vulnerable to pressure ulcers.
Staff with different skill sets can work their way through the whole programme, or they can choose individual modules.
Good skin care guidance
Our skin acts as a barrier to our internal systems that are essential for our health and well-being. Within this webinar you will learn about taking positive steps to ensure you are doing all you can for your patients to improve their skin integrity and give the best outcome to prevent any breakdown.
Understanding and supporting people with Dementia
This webinar will give a brief overview of the role of Admiral nurses and the charity that supports them, Dementia UK. The focus will be on the experience of dementia for both the person who has been diagnosed and their families. It will include hints and tips on how you can ensure the very best support is given, by having a better understanding of the condition.