Conversations that matter: Navigating sensitive topics with patients and families
Join Kate Jackson as she reflects on experiences of conversations that feel challenging and shares her learning about how to reduce anxiety, stress and worry about interactions with patients and families. Kate will explore concepts and skills that help to build confidence in addressing topics that may feel uncomfortable and offer tips and strategies that can be used in health and social care practice.
Learning Outcomes
- Explore challenging conversation topics such as death, disagreements and safeguarding issues
- Consider the value of empathy in clinical conversations
- Refresh learning about therapeutic use of self in conversation
Meet our Experts
Nicola Murphy is a dedicated and compassionate Occupational Therapist with experience within the inpatient, outpatient, and community settings. Her experience spans across many specialities including oncology, surgery/ vascular, wheelchairs services, and elderly care.
Kate Jackson is an Independent Occupational Therapist based in Leicester. She has worked in Mental Health services in the NHS, as a Lecturer in Higher Education and as a Clinical Lead Occupational Therapist in a Hospice setting, among her roles. Kate is a trained Mindfulness Teacher and has an MA in Mental Health Studies. She currently runs her practice ‘Wellbeing Therapy Solutions’ in Leicester, offering mental health focused Occupational Therapy.
People who watched this also watched...
OT Week: 24 hour postural care
With RCOT’s OT week this year focusing on ‘prevention and early intervention’, this webinar will look closely at identifying the risks for individuals if their posture starts to change. We will discover how early intervention can help support and maximise our patient's independence and function, and in-turn greatly reduce risks of secondary health complications.
Sleep and sleep hygiene for healthcare professionals
This session provides an overview of good sleep hygiene principles and explores how poor sleep can affect daytime function both physiologically and psychologically.
Participants will develop confidence in supporting sensitive and professional conversations around relationships, intimacy, and sleep. The session equips attendees with practical, evidence-based advice to help improve sleep outcomes in a range of settings.
You Matter! exploring wellbeing for health and social care professionals
This webinar will focus on the value of personal and professional self-care, provide practical tips for techniques and strategies that can be used both in and out of work to promote good wellbeing and offer a safe setting for time for reflection.