Enhancing healthcare consultations and interventions: Using a coaching approach for effective patient engagement
Recent research shows that occupational therapy intervention is essential to support healthy ageing and adults living with chronic conditions who have difficulties performing daily activities (Hagelskjær et al. 2024). Equally, physiotherapy is crucial in supporting better physical health for older adults with and without chronic health conditions (Liu et al 2024). Supporting clients to self-manage their health is essential, but this requires specific approaches and communication styles, such as coaching. Join us for this webinar, which introduces how to use a coaching approach to enhance client engagement and intervention.
Learning Outcomes
- Understand the role and importance of coaching in patient engagement
- Learn how to use communication strategies, such as active listening, empathy, and goal-setting, to help build stronger, trust-based relationships with clients leading to more effective engagement in their therapy process.
Meet our Experts

Dr. Áine O'Dea, PhD, is an Occupational Therapist, educator, coach and consultant with extensive experience in clinical leadership, research, and education. Holding a prestigious PhD from the Health Research Board SPHeRE program in Ireland, Dr. O'Dea is adept in consulting across health, business, and educational sectors, where she excels in analysing and implementing practical, evidence-based strategies for professional and personal growth.
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Staff with different skill sets can work their way through the whole programme, or they can choose individual modules.