Enhancing healthcare consultations and interventions: Using a coaching approach for effective patient engagement
Recent research shows that occupational therapy intervention is essential to support healthy ageing and adults living with chronic conditions who have difficulties performing daily activities (Hagelskjær et al. 2024). Equally, physiotherapy is crucial in supporting better physical health for older adults with and without chronic health conditions (Liu et al 2024). Supporting clients to self-manage their health is essential, but this requires specific approaches and communication styles, such as coaching. Join us for this webinar, which introduces how to use a coaching approach to enhance client engagement and intervention.
Learning Outcomes
- Understand the role and importance of coaching in patient engagement
- Learn how to use communication strategies, such as active listening, empathy, and goal-setting, to help build stronger, trust-based relationships with clients leading to more effective engagement in their therapy process.
Meet our Experts

Dr. Áine O'Dea, PhD, is an Occupational Therapist, educator, coach and consultant with extensive experience in clinical leadership, research, and education. Holding a prestigious PhD from the Health Research Board SPHeRE program in Ireland, Dr. O'Dea is adept in consulting across health, business, and educational sectors, where she excels in analysing and implementing practical, evidence-based strategies for professional and personal growth.
People who watched this also watched...
Integrating assistive technology and specialised seating
Discover the powerful synergy between assistive technology and specialised seating systems in this practical and informative webinar. Designed for therapists and carers, this session will demonstrate how integrating tools can greatly enhance mobility, communication, and independence for individuals with complex needs.
Using real-world examples and case studies, participants will learn how to choose and coordinate devices that work seamlessly together- without adding unnecessary complexity.
This webinar is ideal for therapists who are new to assistive technology as well as those experienced in seating provision who want to expand their skills in setting up environmental control or communication devices.
Stop the pressure - introducing the PURPOSE T Risk Assessment Tool
PURPOSE T offers an evidence based PU risk assessment tool that has been designed following NIHR funded research. This webinar examines the development and utilisation of PURPOSE T for risk assessment and discusses how to identify factors contributing to risk and implement prevention strategies effectively.
Tissue Viability - What OTs need to know and how they can help
This 4-part webinar series explores the complexities of preventing and managing pressure ulcers in community settings, covering topics such as skin care, patient decision-making and the critical roles of nutrition, hydration and posture.