Webinar
The importance of good communication and its impact on clinical outcomes
On Demand
Upcoming Webinar
October 8, 2024 1:00 PM
In this session we will explore the various types and styles of communication, how important the way we communicate is and how this may affect the outcome when working with service users and their carers. We will refer to the legislation that guides us and be referred to in these complex cases and know when to seek legal advice for an individual case.
Learning Outcomes
- We will discuss the importance of communication method and style and the impact this can have on our outcomes
- To become familiar with the legislation that is relevant when working with users and family members who may not wish to proceed with the recommendations
- What to consider when the user does not have capacity and the family are resistant to the recommendations.
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