Enhancing healthcare consultations and interventions: Using a coaching approach for effective patient engagement
Recent research shows that occupational therapy intervention is essential to support healthy ageing and adults living with chronic conditions who have difficulties performing daily activities (Hagelskjær et al. 2024). Equally, physiotherapy is crucial in supporting better physical health for older adults with and without chronic health conditions (Liu et al 2024). Supporting clients to self-manage their health is essential, but this requires specific approaches and communication styles, such as coaching. Join us for this webinar, which introduces how to use a coaching approach to enhance client engagement and intervention.
Learning Outcomes
- Understand the role and importance of coaching in patient engagement
- Learn how to use communication strategies, such as active listening, empathy, and goal-setting, to help build stronger, trust-based relationships with clients leading to more effective engagement in their therapy process.
Meet our Experts

Dr. Áine O'Dea, PhD, is an Occupational Therapist, educator, coach and consultant with extensive experience in clinical leadership, research, and education. Holding a prestigious PhD from the Health Research Board SPHeRE program in Ireland, Dr. O'Dea is adept in consulting across health, business, and educational sectors, where she excels in analysing and implementing practical, evidence-based strategies for professional and personal growth.
People who watched this also watched...
AI in healthcare: Practical skills for the modern workplace
This webinar demystifies artificial intelligence for healthcare professionals who may feel overwhelmed or uncertain about AI's role in clinical practice. Moving beyond tech jargon and hype, we'll explore what AI actually is, how it works in healthcare contexts, and most importantly, how to use it safely and ethically in your daily practice.
Participants will learn practical applications for documentation, care planning, and clinical research synthesis, while addressing critical concerns about patient privacy, data security, and maintaining professional judgment. Through real-world examples from a physical therapy context, attendees will discover how AI can become a valuable thinking partner and help them reclaim time for patient care without compromising quality or ethics. The session incorporates recent ethical guidance from professional organisations to ensure responsible AI implementation.
Swollen legs, stolen lives: how oedema steals mobility and independence
Swollen legs are often dismissed as a minor or inevitable problem. In reality, unmanaged oedema can be the first step toward loss of mobility, independence, and quality of life.
This webinar raises awareness of how lower limb swelling triggers a downward spiral of heaviness, pain, reduced movement, muscle weakness, and fear of activity- often leading to deconditioning and patients becoming 'off-legs.' Everyday coping strategies, such as reduced walking or sleeping in a chair, can unintentionally worsen the problem.
Aimed at all healthcare professionals, this session shifts the focus from treating symptoms to recognising early warning signs and acting sooner. It highlights how simple, timely interventions can protect mobility, prevent avoidable decline, and help people remain independent for longer.
Fatigue Management for Occupational Therapists
In this 2-part webinar, participants will gain insight into the role of Occupational Therapy (OT) in managing fatigue.