Enhancing healthcare consultations and interventions: Using a coaching approach for effective patient engagement
Recent research shows that occupational therapy intervention is essential to support healthy ageing and adults living with chronic conditions who have difficulties performing daily activities (Hagelskjær et al. 2024). Equally, physiotherapy is crucial in supporting better physical health for older adults with and without chronic health conditions (Liu et al 2024). Supporting clients to self-manage their health is essential, but this requires specific approaches and communication styles, such as coaching. Join us for this webinar, which introduces how to use a coaching approach to enhance client engagement and intervention.
Learning Outcomes
- Understand the role and importance of coaching in patient engagement
- Learn how to use communication strategies, such as active listening, empathy, and goal-setting, to help build stronger, trust-based relationships with clients leading to more effective engagement in their therapy process.
Meet our Experts
Dr. Áine O'Dea, PhD, is an Occupational Therapist, educator, coach and consultant with extensive experience in clinical leadership, research, and education. Holding a prestigious PhD from the Health Research Board SPHeRE program in Ireland, Dr. O'Dea is adept in consulting across health, business, and educational sectors, where she excels in analysing and implementing practical, evidence-based strategies for professional and personal growth.
People who watched this also watched...
Smarter 24-Hour care: applying clinical reasoning to seating and posture
This session will explore the essential components of conducting an effective postural assessment for seating, supporting clinicians to deliver well-informed, person-centred outcomes. It will examine the concept of clinical reasoning- what it is, why it matters, and the importance of taking a systematic approach when assessing for seating. We will consider the importance of using the correct terminology when recording gathered data and how best to present to clearly to justify equipment request.
The webinar will also focus on some examples of assessment findings and share clinically justification for decision making, sharing practical insights, tips, and best practices to strengthen confidence and consistency. Attendees will be guided through the process of gathering and recording critical assessment data, analysing key findings, and translating this information into clear, robust equipment provision recommendations that meet the needs of patients and clients.
Sleeping in a riser recliner: What you need to know
This session covers what you need to know about sleeping in a riser recliner, exploring the person’s perspective alongside key postural and functional considerations. Nicola and Jayne will discuss how choice, mobility, mental health, confidence, and risk influence decision-making, supporting practitioners to reason with service users and balance comfort, safety, and autonomy.
AI in healthcare: Practical skills for the modern workplace
This webinar demystifies artificial intelligence for healthcare professionals who may feel overwhelmed or uncertain about AI's role in clinical practice. Moving beyond tech jargon and hype, we'll explore what AI actually is, how it works in healthcare contexts, and most importantly, how to use it safely and ethically in your daily practice.
Participants will learn practical applications for documentation, care planning, and clinical research synthesis, while addressing critical concerns about patient privacy, data security, and maintaining professional judgment. Through real-world examples from a physical therapy context, attendees will discover how AI can become a valuable thinking partner and help them reclaim time for patient care without compromising quality or ethics. The session incorporates recent ethical guidance from professional organisations to ensure responsible AI implementation.