Enhancing healthcare consultations and interventions: Using a coaching approach for effective patient engagement
Recent research shows that occupational therapy intervention is essential to support healthy ageing and adults living with chronic conditions who have difficulties performing daily activities (Hagelskjær et al. 2024). Equally, physiotherapy is crucial in supporting better physical health for older adults with and without chronic health conditions (Liu et al 2024). Supporting clients to self-manage their health is essential, but this requires specific approaches and communication styles, such as coaching. Join us for this webinar, which introduces how to use a coaching approach to enhance client engagement and intervention.
Learning Outcomes
- Understand the role and importance of coaching in patient engagement
- Learn how to use communication strategies, such as active listening, empathy, and goal-setting, to help build stronger, trust-based relationships with clients leading to more effective engagement in their therapy process.
Meet our Experts

Dr. Áine O'Dea, PhD, is an Occupational Therapist, educator, coach and consultant with extensive experience in clinical leadership, research, and education. Holding a prestigious PhD from the Health Research Board SPHeRE program in Ireland, Dr. O'Dea is adept in consulting across health, business, and educational sectors, where she excels in analysing and implementing practical, evidence-based strategies for professional and personal growth.
People who watched this also watched...
Design for an aging population
By considering the changes that happen to us when we age and careful thought in the contents of the brief, we can produce interiors and environments that can enhance the experience of residents in our Care Homes. In this webinar we discuss those changes and the various ways to produce good interiors.
A wedge-tastic webinar with Kay James
In this webinar, Kay James will share with you all the different ways that you can use a positioning wedge to facilitate independence, enablement, optimal handed care and meet people’s care needs with comfort and dignity.
Seating for Care Homes
This webinar introduces how seating can be used to help manage pressure, as well as functional needs of your residents. We explore the benefits of good seating and potential consequences of not providing adequate seating. There's an overview of what posture is and how it is linked to pressure management. We also discuss the potential barriers and possible solutions to the provision of seating in care homes