Enhancing healthcare consultations and interventions: Using a coaching approach for effective patient engagement
Recent research shows that occupational therapy intervention is essential to support healthy ageing and adults living with chronic conditions who have difficulties performing daily activities (Hagelskjær et al. 2024). Equally, physiotherapy is crucial in supporting better physical health for older adults with and without chronic health conditions (Liu et al 2024). Supporting clients to self-manage their health is essential, but this requires specific approaches and communication styles, such as coaching. Join us for this webinar, which introduces how to use a coaching approach to enhance client engagement and intervention.
Learning Outcomes
- Understand the role and importance of coaching in patient engagement
- Learn how to use communication strategies, such as active listening, empathy, and goal-setting, to help build stronger, trust-based relationships with clients leading to more effective engagement in their therapy process.
Meet our Experts

Dr. Áine O'Dea, PhD, is an Occupational Therapist, educator, coach and consultant with extensive experience in clinical leadership, research, and education. Holding a prestigious PhD from the Health Research Board SPHeRE program in Ireland, Dr. O'Dea is adept in consulting across health, business, and educational sectors, where she excels in analysing and implementing practical, evidence-based strategies for professional and personal growth.
People who watched this also watched...
The importance and impact of good transfer on seating
A wonderful multi-function chair loses its charm if the person using it has difficulties getting in and out. In this two-part webinar, we will look at improving the harmony between the person and their seating during the standing and sitting process.
Accora's clinical corner: sleeping in a riser recliner
This session brings together the key themes explored across our recent webinars on sleeping in a riser recliner. Over the past 3 months, we’ve examined the impact of sleeping in a riser recliner on sleep hygiene, comfort, confidence, transfers, mobility, pain management, and tissue viability.
This chatty, podcast-style webinar offers a relaxed and interactive space to revisit the most important clinical messages from the quarter. Attendees are encouraged to submit questions in advance and during the session, creating an opportunity to explore real-world challenges, clarify key concepts, and deepen understanding of best practice when supporting individuals who sleep in a riser recliner.
We will also highlight relevant intervention solutions and explore practical strategies for teaching and supporting others, and we will share our Sleeping in a Riser Recliner Guide with attendees after the session to support ongoing learning and application in practice.
Whether you joined us throughout the series or are looking for a concise and practical summary, this session will consolidate learning and provide actionable insights to apply in practice.
Please submit your questions here.
Prevention and early intervention: improving safety at home and reducing hospital admissions
Supporting people to remain safe at home is a key priority across health and social care. Prevention and early intervention focus on identifying risks early and taking action to reduce harm, maintain independence, and avoid escalation of need.
This practical webinar will explore how occupational therapists and clinicians can use early intervention strategies and equipment to reduce risk in the home environment. Using case-based examples, we will demonstrate how simple, timely interventions can prevent falls, reduce functional decline, and support people to remain safely at home for longer.
The session will include live demonstrations using equipment such as the floor bed and specialist seating, linking clinical reasoning to real-world outcomes.