Enhancing healthcare consultations and interventions: Using a coaching approach for effective patient engagement
Recent research shows that occupational therapy intervention is essential to support healthy ageing and adults living with chronic conditions who have difficulties performing daily activities (Hagelskjær et al. 2024). Equally, physiotherapy is crucial in supporting better physical health for older adults with and without chronic health conditions (Liu et al 2024). Supporting clients to self-manage their health is essential, but this requires specific approaches and communication styles, such as coaching. Join us for this webinar, which introduces how to use a coaching approach to enhance client engagement and intervention.
Learning Outcomes
- Understand the role and importance of coaching in patient engagement
- Learn how to use communication strategies, such as active listening, empathy, and goal-setting, to help build stronger, trust-based relationships with clients leading to more effective engagement in their therapy process.
Meet our Experts

Dr. Áine O'Dea, PhD, is an Occupational Therapist, educator, coach and consultant with extensive experience in clinical leadership, research, and education. Holding a prestigious PhD from the Health Research Board SPHeRE program in Ireland, Dr. O'Dea is adept in consulting across health, business, and educational sectors, where she excels in analysing and implementing practical, evidence-based strategies for professional and personal growth.
People who watched this also watched...
FloorBed: Reducing the risk of falls and promoting independence
This webinar delves into the benefits of the ultra-low function of the FloorBed, drawing insights from case studies. We examine the challenges encountered by users, including transfers and bed falls, and explore how the FloorBed not only provides an effective solution to these challenges but also offers financial benefits.
Beyond comfort: the clinical impact of specialist seating
Seating is more than just comfort—it plays a crucial role in supporting posture, pressure care, and overall well-being. This webinar explores the clinical considerations behind prescribing specialist seating, helping you navigate key factors such as postural support, pressure management, and individual fit. Using case-based reasoning, we’ll discuss how different seating solutions can enhance independence, reduce risk, and improve outcomes for service users with complex needs.
The role of seating in addressing posterior pain
In this session we will explore the fundamentals of reported pain, how it can present, how it can impact function and how often a chair is seen as the solution.
This session is aimed at providing therapists the opportunity to think around this common issue and enable them to ask investigatory questions to help adjust seating as required.