Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts

Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
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Following the success of the previous sessions led by Jenny Rolfe and Sarah Thompson, this interactive webinar will take a deeper dive into the reasons why individuals may choose to sleep in riser recliner chairs- and the potential risks associated with this practice.
Through activity analysis and case studies, we will examine alternative interventions and equipment, including the FloorBed and our award-winning innovation product the Ascenda, which can offer safer, more supportive solutions. The session will also provide practical strategies to help practitioners discuss and address these risks while supporting clients to maintain their independence and quality of life.
Introducing the Accora bed range- how can they reduce falls and promote independence?
Accora have a range of beds to promote independence and reduce risks in the community to meet the needs of fallers, the elderly, cognitively impaired and smaller people - when it comes to choosing the right bed, improving the safety of patients and staff, and enhancing clinical outcomes are of paramount importance.
Customised Equipment- Making Things Possible
This session will provide an overview of REMAP, a national charity that has been making and adapting equipment to meet the unique needs of individuals at no cost to them. The variety and complexity of equipment provided is wide-ranging and limited only by the creativity and skills of its volunteer engineers. The equipment created is explicitly designed for the client.
Sharing case studies, we will showcase the life span of REMAP’s service and explore how your professional curiosity can help clients achieve much more. We will discuss what can be achieved and how to consider the language we use as occupational therapists when working with the engineer. We will explore how you can influence commercial manufacturers to design accessible and cognitive infusion products.