Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts

Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
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Manual handling: a 24-Hour approach with Carole Johnson
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Rebuilding lives after stroke
A stroke can happen to anyone. This is an awareness raising webinar looking at what a stroke is and how to recognise when someone might be having a stroke. Having a greater insight into how this brain injury can impact on individuals, can help to inform any professional or personal interactions you may have with people affected by stroke. This webinar also covers what we can all do to reduce our risk of stroke, the work of the Stroke Association and ways we could potentially make a difference together.