Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts

Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
People who watched this also watched...
Moisture lesions vs pressure ulcers, How can you tell the difference?
Classifying wounds can be a difficult concept. This webinar is designed to help guide healthcare professional to determine the difference between moisture lesions and pressure ulcers. This session will also include the categorisation of pressure ulcers
Clinical reasoning for seating: breaking down the assessment process
This session will explore the essential components of a postural assessment for seating.
The importance of good communication and its impact on clinical outcomes
In this session we will explore the various types and styles of communication, how important the way we communicate is and how this may affect the outcome when working with service users and their carers. We will refer to the legislation that guides us and be referred to in these complex cases and know when to seek legal advice for an individual case.