Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts
Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
People who watched this also watched...
Pressure ulcers - definition, assessment, prevention
Pressure ulcers are a painful, debilitating condition that can, largely, be prevented. Seen as a measure of harm by NHS England/Improvement and reportable to the CQC in care home settings, understanding how best to protect those within your care from developing a pressure ulcer is an important aspect of care delivery.
Introducing the Accora bed range- how can they reduce falls and promote independence?
Accora have a range of beds to promote independence and reduce risks in the community to meet the needs of fallers, the elderly, cognitively impaired and smaller people - when it comes to choosing the right bed, improving the safety of patients and staff, and enhancing clinical outcomes are of paramount importance.
Mental Capacity Act
This session on the Mental Capacity Act will pick up on common questions asked by Occupational Therapists.