Warranty, Service and Maintenance

Warranty 

What does this limited warranty cover?

This limited warranty applies to physical goods, and only for physical goods, purchased from Accora Ltd.

This limited warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, Accora Ltd will repair or replace, at no charge, products or parts of a product which prove defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Accora Ltd will repair the product at no charge, using new replacement parts.

How long does the cover last?

The warranty period for physical goods purchased from Accora Ltd is 24 months from the date of delivery.

What does this limited warranty not cover?

This limited warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship.

What do you have to do?

For all service and maintenance related enquiries, please call our Customer Services team on +44 (0) 1223 206 100 or contact us here with your query and will be happy to help you.

Service and Maintenance 

We know how vital it is for your equipment to be in safe working order and to comply with UK standards. That’s why we offer a comprehensive service and maintenance package:

• Support from our nationwide network of Service Engineers
• Urgent call out Technician available
• Next day delivery on spare parts

For all service and maintenance related enquiries, please call our Customer Services team on +44 (0) 1223 206 100 or contact us here with your query and will be happy to help you.