Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts

Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
People who watched this also watched...
Tissue Viability - What OTs need to know and how they can help
This 4-part webinar series explores the complexities of preventing and managing pressure ulcers in community settings, covering topics such as skin care, patient decision-making and the critical roles of nutrition, hydration and posture.
The importance of good clinical reasoning
In this two part webinar we will explore:
Part 1: What is clinical reasoning and why is it important – with a focus on the interchangeable terminology and obtaining a deeper understanding of the need for clinical reasoning.
Part 2: How do you clinically justify and how can we get better at it – the speakers will share their thoughts, tips and tricks on best practice.
Bed standards and siderail provision-it’s still a hot topic!
This webinar addresses the recent MHRA alert on bed rails and levers, focusing on compliance with the National Patient Safety Alert. We'll cover risk assessment essentials and alternative bed fall management solutions.