Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts

Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
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A manual handling adviser in Malawi
A long ambition was realised in February 2023 to volunteer with a charity that supports children and adults abroad. Being part of a team dedicated to improving the health and wellbeing of fellow human beings is both an honour and delight. Two weeks can change your life forever and be the start of a long term inspirational collaboration in a far off continent.
Bed standards and side rail provision
This webinar will discuss the issues around the use of bed rails and bed levers and how we can adhere to the guidance. It will discuss what needs to be included in a risk assessment and explore alternative solutions for managing bed falls.
A live demonstration of the FloorBed and JuniorKit will be included.
Configura Comfort 2: the next generation of comfort and postural support
In this webinar we will introduce the Configura Comfort 2, exploring how it builds on the trusted legacy of the original Comfort with advanced adjustability and user-focused innovation.
We will provide an overview of key features, including tilt-in-space, backrest recline, and rise functions, as well as its integrated pressure care and posture management options.
The session will examine how these features work together to support safe transfers, promote healthy posture, protect skin integrity, and maintain user comfort, stability, and independence throughout the day.