Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts

Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
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In this webinar, Nicky Phillips is joined by Clinical Specialist Occupational Therapist Andrew Semple, founder of the Seating Clinic in Clontarf, Dublin. Andrew is a strong advocate for simple, effective seating approaches that build occupational therapists’ confidence in seating assessment and intervention.
Together, Nicky and Andrew will explore real-life case studies, discussing the clinical reasoning and decision-making processes that led to positive client outcomes. The session will also demonstrate how simple seating changes can be implemented using practical equipment solutions.
Designed for occupational therapists and other health professionals, this webinar focuses on practical, adaptable seating solutions that can be applied across home, community, and care environments.
Keeping Everyone Safe: Infection prevention during joint visits
We look at several aspects of infection prevention and control that are crucial to patient / client safety. Evonne will explain how micro-organisms behave, their capability of surviving in the environment and the modes of transmission. We then assess the risks in what we do, and what we need to do in order to prevent the risk of new infections spreading to both the patient / client and ourselves.
Rebuilding lives after stroke
A stroke can happen to anyone. This is an awareness raising webinar looking at what a stroke is and how to recognise when someone might be having a stroke. Having a greater insight into how this brain injury can impact on individuals, can help to inform any professional or personal interactions you may have with people affected by stroke. This webinar also covers what we can all do to reduce our risk of stroke, the work of the Stroke Association and ways we could potentially make a difference together.