Communication matters it helped me flourish
This webinar discusses the importance of communication and the effect good and bad communication has on service user outcomes. Listening compassionately improves wellbeing and allows us to flourish so we can be the best versions of ourselves in the community.
Learning Outcomes
- Communication has a profound effect on service user outcomes
- The importance of active listening
- The importance of delivering holistic care
Meet our Experts

Dr Allatt astonishingly recovered from the rare condition, Locked In Syndrome, after her brainstem stroke at the age of 39. She wrote about her ‘buried alive’ experiences in her internationally published book ‘Running Free: Breaking out of Locked In Syndrome’. She has dedicated her life since to disrupting global, young stroke and disability issues. Her advocacy and global media notoriety about the improvement possibilities led to a surge from other families seeking her help who are affected by LIS worldwide.
People who watched this also watched...
AI in healthcare: Practical skills for the modern workplace
This webinar demystifies artificial intelligence for healthcare professionals who may feel overwhelmed or uncertain about AI's role in clinical practice. Moving beyond tech jargon and hype, we'll explore what AI actually is, how it works in healthcare contexts, and most importantly, how to use it safely and ethically in your daily practice.
Participants will learn practical applications for documentation, care planning, and clinical research synthesis, while addressing critical concerns about patient privacy, data security, and maintaining professional judgment. Through real-world examples from a physical therapy context, attendees will discover how AI can become a valuable thinking partner and help them reclaim time for patient care without compromising quality or ethics. The session incorporates recent ethical guidance from professional organisations to ensure responsible AI implementation.
More than management: benefits of early recognition and intervention in adult dysphagia
Dysphagia affects millions of adults and is associated with significant health risks, including reduced quality of life, aspiration pneumonia, malnutrition, dehydration and avoidable hospital admissions. While assessment and management of established dysphagia are well recognised, it is clear that a proactive MDT approach can support longer term health outcomes.
This webinar explores some of the evidence underpinning this proactive approach. We will examine risk factors for dysphagia, recognise early clinical indicators, and consider how timely intervention can reduce complications and support person-centred care. The session will also highlight the role of multidisciplinary working, oral health, nutrition, rehabilitation, and education in preventing dysphagia-related morbidity.
24-Hour care: the person centred approach
Join us for an upcoming webinar exploring the theme of person-centred care through a truly multidisciplinary lens. This engaging session brings together a panel of experienced clinicians and specialists to share their perspectives on what person-centred care means in practice.
Featuring Occupational Therapists Nicola Murphy and Jayne Brewer, Tissue Viability Nurse Sarah Thompson, and Accora Product Specialists Dean Curson and Tom Waplington-both formerly practising physiotherapists- this webinar offers a unique opportunity to hear from a diverse range of professional voices.
Through an open and interactive discussion, our speakers will explore how person-centred care is understood and applied across different roles and settings, offering practical insights that attendees can take back into their own practice.